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| Feature | ||
|---|---|---|
| Rating |
4.1
|
4.1
|
| Reviews | 15 | 13 |
| Category | Customer Support | Customer Support |
| Description |
At Lilac, we automate the person taking order at the drive thru with a voice AI. We're building this for Quick Service Restaurants (QSRs) dealing with an historical labor shortage and rising wages. Previous attempts at drive-thru voice ordering are costly to implement and have failed to deliver the accuracy and latency needed. It's now possible to build a voice interface that passes the threshold for a great customer experience. In the United States, there are 200,000 Drive-Thrus handling 6 Billion visits a year. At 3 minutes per order, that's 34,000 human years spent on taking orders annually. Per location, on average we can deliver around $100,000 of value in terms of labor savings, upsell revenue lift, and training costs. |
Simple AI makes it easy to build and deploy enterprise-grade phone agents in days, not weeks. Iconic businesses use us for sales calls, customer support, leads qualification, and more. |
| Website | https://www.drive-thru.ai/ | https://www.usesimple.ai |
| Positives |
"Outstanding performance and great documentation."
Elvie Olson - 5/5
|
"Well-designed interface and powerful features."
Lorenza Abbott - 5/5
|
| Negatives |
"Too complex for our needs. Not user-friendly."
Leonie Wiegand - 1/5
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"Not quite what we expected. Lacking some key features."
Adolphus Turcotte - 1/5
|
| Details | View Full Review → | View Full Review → |
